The Warranty:

We provide one year warranty for the case of non-human damages. Please note no warranty is provided for damage caused by user's incorrect operation, but any situation can contact with us, we will try our best to provide you the best service and we trust you will be satisfied with our service.

After-sales service please contact:

#1 Mail: aquaservice@yeah.net

#2 Mail: aquaservice@163.com

Cautions:

1.Please use product at rated voltage.

2.Please install the product correctly according to the illustration on the instruction manual before use.

3. Please do not use product near flammable objects (gas oil, thinner, etc.).

4.Please cut off the power supply before maintaining or cleaning the product. Do not unplug with wet hands.

5.In case of water leakage or abnormal sound in the product, please cut off the power supply immediately and stop using it.  

6.And do not use the product when the power cable or plug is aging.  

7.Before putting your hands into the water for any reason, turn off the power to the thermostatic heater and all the other electrical devices in your aquarium!

8.lf the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly qualified persons in order to avoid a hazard.

Q&A:

Q:For beginners in fish farming, what size of fish tank is more suitable to choose?
A:As this is the first time to keep an aquarium, most of the people prefer to choose a smaller tank. Although the bigger the tank is, the better for the fish. But anyway, if you still want to keep a small aquarium first,then an aquarium with a capacity of about 5 gallons should be a good choice for you.

Q:How to choose the wattage of the heater?
A:Normally 1 watt can heat 1 liters of water. You could choose the suitable heater wattage according to the size of your fish tank.